To ensure we can address bugs and issues efficiently, please follow these steps when reporting a problem:
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Search First
Before posting, search the forum to see if the issue has already been reported. This helps reduce duplicate reports and allows you to find existing solutions or updates. -
Provide a Clear Title
Use a descriptive title for your post that summarizes the issue. For example, “Login Button Unresponsive on Mobile” is clearer than “Help Needed.” -
Detail the Problem
Clearly explain the issue in the body of your post. Include the following information:- Description: What is the problem? What did you expect to happen?
- Steps to Reproduce: How can we replicate the issue? List the steps in detail.
- Environment: Provide details about your system, including:
- Device (e.g., PC, Mac, iPhone, Android)
- Operating System (e.g., Windows 10, macOS Catalina, iOS 14)
- Browser and version (e.g., Chrome 91, Safari 14)
- Screenshots/Videos: Attach any visual evidence of the issue. This helps us understand the problem better.
- Error Messages: Include any error messages or codes you encounter.
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Be Specific
The more specific you are, the easier it will be for us to identify and fix the problem. Avoid vague statements like “It doesn’t work” without additional details. -
Stay Engaged
After posting, check back regularly for any follow-up questions or requests for more information from our support team or other community members. -
Respect Forum Guidelines
Ensure your report adheres to our forum’s guidelines and remains constructive. Polite and clear communication helps us assist you more effectively.
By following these steps, you can help us resolve issues faster and improve the overall experience for everyone in the community. Thank you for your cooperation and contribution to our forum! 
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